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Outreach Services


The New York Public Library through its Outreach Services is committed to developing library outreach programs for non-users, the underserved, and people with special needs in the communities in the Bronx, Manhattan and Staten Island, the three boroughs served by the New York Public Library.

Our goals are to develop and implement relevant library services for the following populations: Homebound Populations, People in Jails and Prisons, Formerly Incarcerated Individuals, Older Adults, Persons with Disabilities, Veterans, and Persons without Homes.  We are committed to delivering library services and programs where people live, especially if they have difficulty getting to our branches. Because the Library has the unique privilege of serving everyone in our communities, we will strive to train and assist staff in NYPL locations in best meeting the needs of our diverse public.    

Services for 50+ Adults

As the average age increases with the aging of the Baby Boom generation—generally accepted as those born 1946-1964—the Library has added links and programs targeting those midlife and beyond.

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Services to Nursing Homes

The Library works with nursing homes, assisted living residences, and other adult homes in the Bronx, Manhattan, and Staten Island whenever possible. Since these residents may no longer be able to visit the library in person, we bring library services to them.

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Immigrant Services

Immigrants constitute 29 percent of the population of Manhattan and the Bronx and 16 percent of Staten Island’s population. The Library helps non-English speaking immigrants understand and interact with the culture, government, and educational system of the United States.

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Correctional Services Program

The goal of The New York Public Library's Correctional Services Program is to build a continuum of regular, sustainable, and quality library services to patrons and their families in the justice involved communities, both onsite and offsite.

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Persons Without Homes

Services for shelters and resources for persons without homes in New York City.

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Income Tax Information

A limited quantity of the most popular tax forms and instructions may be available at some library locations. Branches may not offer this service because of space limitations or because the forms have not been made available by the IRS or NYS Department of Taxation and Finance. Please call your local branch to check availability. Printouts of forms/instructions can be made by patrons on library computers. Charges for printing apply (15¢ per page). A copy card may be required to pay for printing.

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Affordable Care Act

In March 2010, the Patient Protection and Affordable Care Act was signed into law. The aim is to improve access to affordable health insurance for everyone and stop insurance companies from abusive practice like denying or canceling coverage for certain reasons.

At the library you can: get assistance finding relevant, reliable information on insurance and health topics, use technology (computers, Internet, printing) to find information and complete applications on your own, find enrolling agencies in your community who can help you sign up for a plan, and attend workshops and sign up for one-on-one assistance when available.

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The New York Public Library is partnering with the New York City Mayor's office to help New Yorkers obtain government ID. This program is part of the Young Men's Initiative which aims to improve the quality of life of young black and Latino men in New York City.

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